TERMS AND CONDITIONS:
A valid ID and valid credit card must be presented at the time of check-in. (American Express, Discover, Master Card, Visa. Drivers License or Passport)
Check in is at 4:00 pm. If you plan on checking- in after 7:00 pm please call and make special arrangements. If you plan on checking- in prior to 4:00 pm please call and make special arrangements. Check out is at 11:00 am. Late check outs MUST be pre-arrange or else charges will apply.
All reservations made on or after May 18, 2020 are NON-REFUNDABLE. NO EXCEPTIONS. If your plans change please call within 48 hours of your reservation and we will gladly issue you a gift certificate that does not expire for a future stay. If you do not call within 48 hours prior to your reservation you will be charged for the first night stay plus taxes and the balance will be applied to a gift certificate.
EARLY DEPARTURES AND NO-SHOWS:
Early Departures and No-shows will be charged the full amount of reservation.
One pup per room.
Pup must be 20 pounds and smaller.
*Handicap rooms are Dog-friendly (RM# 101 King and 102 (2) Full Beds) with a $100 non- refundable pet fee.
*If your pup is found in a non-dog friendly room without written permission from management, an additional charge of up to $250 cleaning fee will be added to your final bill.
* Any and all damages/fleas found in the room will be the responsibility of the guest staying with their pet. Damages will be charged to guest.
* All pups must be leashed when in common areas and on Inn grounds. Please dispose of pet waste.
As a reminder, room keys should be left in the room or returned to Guest Services at check-out to avoid a fee.
Coffee and Tea are available in the breakfast bar area 24/7. 1 complimentary adult beverage is provided at the Guest Bar per Inn guest. The guest bar is open until 7:00 pm nightly.
We will make every effort to honor special requests such as a specific floor or room numbers upon your arrival. We DO NOT provide rollaway, cribs, pack and plays, high chairs and additional accommodations outside of those listed on our booking website under “amenities”. All special requests are noted on reservations and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance. Please advise Guest Services if you have a special request.
Our property is not suitable for children under the age of 16. A child 16 years and older must be accompanied by an adult at all times.
8:00 pm to 7:00 am If you become aware of a disruptive guest, please contact Front Desk staff immediately by room phone or in person. Televisions, voices, or other devices must be kept at a respectful low level at all times. Doors should be opened and closed quietly. No congregating or running in halls. Use of the lobby microwave is provided to all registered guests 24 hours a day. The ice machine is located in the lobby refreshment bar.
No visitors after 8:00 pm. Visitors must notify Front Desk upon their arrival. Visitors must be accompanied by the registered guest at all times. Visitors are not allowed to use guest amenities including a snack bar, refreshment area, Inn bar or Wi-Fi. As a registered guest, you are responsible for your visitor at all times. Old Town Bluffton Inn Wifi information is located on your key card sleeve provided at check-in.
We are a non- smoking property including balconies and front porches. Smoking in areas designated non-smoking will result in a $500 fine added to your room bill.
Rates/Policies are subject to change and vary during high impact periods and special requests.